Service Design Pathway
These pathways will assist in the development of skills required within the DDAT capability framework.About the Pathway
Welcome to the Service Design Pathway, where you’ll gain the skills and knowledge needed to design and deliver exceptional services that meet the needs of everyone that will utilise them. In this Pathway, you’ll learn how to take a people-focused approach to service design, applying design thinking methodologies to identify user needs and create innovative solutions. These Pathways are not a linear journey and can be joined where you believe your knowledge lies appropriately.
Our Service Design Pathway is designed to help you develop at your pace and level of learning aligned to your skills and knowledge.
Our Service Design Pathway is designed to equip you with the tools and techniques you need to succeed in a variety of service design roles. Whether you’re looking to start your career as a service designer or want to enhance your existing skills, our programme offers a comprehensive curriculum that covers multiple aspects of service design.
Throughout the Pathway, you’ll work on mock projects, collaborate with industry experts and fellow course-goers to help that mindset shift of developing practical solutions that meet the needs of your clients.
At the end of the Service Design Pathway, you’ll have a portfolio of work that showcases your skills and demonstrates your ability to deliver effective service design solutions. With this knowledge and experience, you’ll be well-positioned to succeed in the fast-growing field of service design and make a positive impact on the world around you.
Service Design Pathway
Pathways Key:
Awareness
Working
Practitioner
Expert