The Digital Scotland Service Standard has helped organisations think differently about how they approach developing products and services, putting people at the heart of delivery, and adopting tools and processes to promote flexibility, sustainability and continuous improvement.
Who is it for?
This course is for anyone working in the public or third sectors in Scotland. Although the course is aligned to the DDaT Profession Capability Framework, you do not need to be a DDaT professional to attend. The course is suitable for anyone wishing to learn more about the Digital Scotland Service Standard.
What are the benefits?
By attending the course, you will:
- Gain a better understanding of what a service is, the 14 criteria of the Digital Scotland Service Standard, and how teams and organisations can use them to move closer to the goal of inclusive, accessible and joined-up public services.
Skill level: Awareness
This course develops knowledge associated with the following skills:
- Methods and tools
- Life-cycle perspective
- Operational management
- Agile working
- Digital perspective
- User focused
- Modern standards approach
- Governance and assurance
The course is delivered as follows:
- Online delivery via MS Teams
- Regular breaks during training
We encourage you to turn on your camera, however this is not a mandatory requirement. If you have any learning requirements, please contact us before the course begins.
Fees and funding
This course is funded by the Scottish Digital Academy. Please read our terms and conditions and note that a fee may be payable for late cancellation or non-attendance.
Once you have registered, you will receive a confirmation email from us. There may be additional information contained within the email. The course joining instructions will be issued one week before the course start date to your registered email address.