Digital Scotland Service Standard Awareness

This course is for people who want to know more about the Digital Scotland Service Standard.

Live online

3 hours
Led by: Jonah Coman

Available dates

Wednesday 05 June 2024

9:30 am - 12:30 pm

(3 hours)

Sold out

Wednesday 26 June 2024

1:00 pm - 4:00 pm

(3 hours)

Limited places

Wednesday 10 July 2024

1:00 pm - 4:00 pm

(3 hours)

Wednesday 28 August 2024

12:00 pm - 3:00 pm

(3 hours)

Wednesday 24 July 2024

1:00 pm - 4:00 pm

(3 hours)

Want to run this course in-house?
Enquire about running this course in-house

None of these dates work for you?
Contact us to enquire about this course


The Digital Scotland Service Standard has helped organisations think differently about how they approach developing products and services, putting people at the heart of delivery, and adopting tools and processes to promote flexibility, sustainability and continuous improvement.  

Who is it for?

This course is for anyone working in the public or third sectors in Scotland. Although the course is aligned to the DDaT Profession Capability Framework, you do not need to be a DDaT professional to attend. The course is suitable for anyone wishing to learn more about the Digital Scotland Service Standard.

What are the benefits?

By attending the course, you will: 

  • Gain a better understanding of what a service is, the 14 criteria of the Digital Scotland Service Standard, and how teams and organisations can use them to move closer to the goal of inclusive, accessible and joined-up public services.

DDaT skills

Skill level: Awareness

This course develops knowledge associated with the following skills: 

  • Methods and tools
  • Life-cycle perspective
  • Operational management
  • Agile working
  • Digital perspective
  • User focused
  • Modern standards approach
  • Governance and assurance 

Delivery format

The course is delivered as follows:

  • Online delivery via MS Teams
  • Regular breaks during training

We encourage you to turn on your camera, however this is not a mandatory requirement. If you have any learning requirements, please contact us before the course begins.

Fees and funding

This course is funded by the Scottish Digital Academy. Please read our terms and conditions and note that a fee may be payable for late cancellation or non-attendance.  

Additional information

Once you have registered, you will receive a confirmation email from us. There may be additional information contained within the email. The course joining instructions will be issued one week before the course start date to your registered email address.

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