User Story Mapping

This course is for people who want to find out more about user story mapping.

Live online

2 hours 30 minutes
Led by: Dean Rhodes

Available dates

Tuesday 20 August 2024

9:30 am - 12:00 pm

(2 hours 30 minutes)

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This course will introduce you to user story mapping, a technique developed by Jeff Patton, to help teams understand and plan development of products, services and features.

Who is it for?

This course is for anyone working in the public or third sectors in Scotland. Although the course is aligned to the DDaT Profession Capability Framework, you do not need to be a DDaT professional to attend. The course is suitable for anyone wishing to learn more about the use of user stories.

What are the benefits?

By attending the course, you will learn: 

  • The basics of user story mapping and how we can use it to help inform stakeholders, build empathy with users and make sure you are building the right thing.
  • How user story mapping can help you create a product backlog, prioritise delivery of what adds most value, how to identify a minimum viable product (MVP) and be introduced to user stories.
  • How to run a user story mapping session and be able to identify priorities to help with planning and delivery.
  • The basics of a user story.

DDaT skills

Skill level: Awareness

This course develops knowledge associated with the following skills: 

  • User Focused
  • User-centred and Agile Practices
  • User-centred Analysis
  • Lifecycle Perspective
  • Communication Skills
  • Requires Definition and Management
  • Research Skills 

Delivery format

The course is delivered as follows:

  • Online delivery via MS Teams
  • Regular breaks during training

We encourage you to turn on your camera, however this is not a mandatory requirement. If you have any learning requirements, please contact us before the course begins.

Fees and funding

This course is funded by the Scottish Digital Academy. Please read our terms and conditions and note that a fee may be payable for late cancellation or non-attendance.  

Additional information

Once you have registered, you will receive a confirmation email from us. There may be additional information contained within the email. The course joining instructions will be issued one week before the course start date to your registered email address.

Explore our learning pathways

The development of digital skills can often be a confusing landscape. Our pathways are not intended to be prescriptive, but rather to illustrate breadth and depth of learning and indicate skills progression across DDaT job roles.

Explore our pathways if you’re looking for inspiration on what to learn next.

What is DDaT?

DDaT means the Digital, Data and Technology profession.


What is the DDaT Profession Capability Framework?

It described the digital, data and technology (DDaT) roles in government and the skills needed to do them. Find out more here: Digital, Data and Technology Profession Capability Framework – GOV.UK (

Where can I learn more about DDaT careers and vacancies?

Scotland’s future will be forged in a digital world. A world in which digital skills and technologies will transform our lives. You can learn more about DDaT careers and vacancies within the Scottish Government by visiting Digital, Data and Technology Jobs – Digital Jobs.

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