Frequently Asked Questions

Is the Scottish Digital Academy part of the Scottish Government?

Yes. The Scottish Digital Academy sits within the Digital Directorate – People, Strategy and Corporate Services Division.

Who can register to attend a course?

Anyone working within the public and third sector in Scotland can register to attend one of our courses or programmes.

Can I attend a course as an individual?

Yes. Most of the training opportunities are designed for individuals, unless otherwise stated. You must be employed within the public or third sector in Scotland. Unfortunately, our offer does not extend to contracted staff or suppliers.

How much does it cost to attend a course?

All fees are illustrated on the course information page.

Can I attend part of a course?

We recommend that you attend the entire course or programme so that you don’t miss any important information.

Can I suggest a course that isn’t listed?

Yes. Email us digitalacademy@gov.scot and tell us your ideas. We can’t guarantee to provide the course for you but we will listen and include it in our demand planning.

Is training delivered online?

As a result of Covid restrictions, all our training is delivered online unless otherwise stated. We use a variety of online platforms and you’re advised to check the course details for further information.

Can the Scottish Digital Academy help me to deliver a bespoke course for my team?

Yes. Email us digitalacademy@gov.scot and a member of our team will speak to you about your requirements.

Are courses accredited?

Our courses are not accredited or certificated unless otherwise stated.

How do I pay for a course?

Once your course has finished, we will be in touch to request a PO number which will be referenced on our invoice. You can then choose to pay either through the invoice or by your organisation’s credit card. Instructions are given on the back of the invoice.

Why do you charge to attend a course?

The Scottish Digital Academy runs on a cost recovery model. This is a corporate offering which goes beyond Scottish Government, as the courses are open to all Scottish public and third sector organisations. Specialist resource, operational and ad hoc costs need to be recovered.

The charges for attending courses apply to all delegates including those from Scottish Government. All areas have delegated learning & development budgets and we are only seeking to recover the cost of delivering courses. We’d be more than happy to have a chat with teams about how the Scottish Digital Academy can support learning needs.

How do I cancel a course booking?

If you have booked to attend a course, you will receive an automated email from us. This will contain the details that allows you to cancel. Please note that a cancellation fee may apply.

What are your cancellation fees?

Cancellation fees are illustrated in our terms and conditions.

Can I speak to an Agile Coach?

Yes. Our Agile Coaches and Lead Specialists are on hand should you wish to speak to them about our coaching service or training opportunities. Contact us for more information.

I’m a learning provider. Can I partner with you?

We work with a range of suppliers and contractors. If you wish to discuss your services with us, we would be happy to learn more. We are unable to purchase services and products directly and all contracts are procured. Suppliers must be registered on Public Contracts Scotland.

Who are the Scottish Digital Academy Alumni?

Our alumni are senior leaders drawn from across the Scottish public and third sectors, whom have completed our Digital Champions and Digital Leadership Programme.

Can I join the Alumni community?

You can join the Alumni community if you have completed the Digital Champions or Digital Leadership Programme. Membership is not open to other courses or programme participants. We will automatically subscribe you to our Alumni updates unless you ask us not to.

What is the Scottish Digital Academy Stakeholder Forum?

Our Stakeholder Forum is a representative group of leaders from public and third sector organisations in Scotland. They act as our critical friend and help us to plan our strategic priorities.

Can I join the Stakeholder Forum?

The Stakeholder Forum is a representative group of people drawn from across the public sector in Scotland. If you’re a senior leader from a public sector organisation and you would like to join, contact us.

Can I submit a success story or blog article?

Yes. We accept success stories and blog articles related to digital skills, professional learning, transformation and agile coaching. We also accept submissions related to the Digital, Data and Technology (DDaT) Profession. Submissions must be related to the public and/or third sectors in Scotland. Please note that submissions will be quality assured before publication.

I wish to make a complaint. Who can I speak to?

Please direct your complaint to Lee Dunn, Head of the Scottish Digital Academy lee.dunn@gov.scot

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