Delivery Manager Practitioners

Delivery Managers specialise in ensuring teams deliver projects on behalf of a given business group.

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2 Days
Led by: Al Morris

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The Delivery Manager practitioner course will enable you to do the following with confidence in an agile environment:

  • Understand and apply Agile techniques, which is about adapting your project design, development and delivery activities regarding the scope of the work, the deadlines, the people on your team and your business and/or customer’s needs.
  • Understand the nature of “digital delivery” which consists of using computer networks, software, and internet-based technology to build and deliver products and services.

  • Communicate from a business development and strategic perspective, the reasons for completing a given project.

  • Know how to identify the right technologies and other resources in order to complete projects.

  • Understand the distinctions between a project delivery manager with a business optimization focus, versus a delivery manager with a direct customer focus.

  • Collaborate closely with designers, developers, and other specialists as a united digital project team.

  • Manage digital projects via techniques of identifying the right strategies, scoping, cost estimation, risk and issue analysis, resourcing, design, development and quality assurance.

  • Manage the project timeline and budget. Key objectives are to control and monitor the details and stay on top of those details and keep the timeline and the budget within boundaries.

  • Constantly look for potential issues and risks, and communicate those issues out to teams, stakeholders and customers. Sometimes they can resolve the issues on their own, or sometimes they need the team to help to resolve the issues.

  • Possess an awareness and understanding of the digital product development phases across teams.

  • Possess an awareness or understanding of strategy, customer experience, user experience, business analysis, design, business writing, technology development, Quality Assurance, and analytics.

Fees and funding

This course is funded by the Scottish Digital Academy. Please read our terms and conditions and note that a fee may be payable for late cancellation or non-attendance.  

Who is it for?

This course is for anyone working in the public or third sectors in Scotland and working in a product management, delivery management or business analyst role.

What are the benefits?

Delivery Managers need an advanced understanding of:

  • Agile values, particularly in the context of thinking about the best ways to adapt to challenges in order to deliver solutions.
  • Agile development activities, focused on meeting the expectations of the business and/or product development sponsors.
  • Defining project success via the project requirements, ideas, insights and deliverables.
  • Maintaining communications with analysts, engineers, product managers and their teams to ensure project deliverables are generated successfully.
  • Communicating trade-offs that can significantly impact projects to ensure risk mitigation, and successful project delivery.
  • Identifying the best ways to allocate resources to deliver products and/or services on time to stakeholders and users.

DDaT skills

Skill level: Practitioner

This course develops knowledge associated with the following skills: 

  • Agile and lean practices
  • Team dynamics and collaboration
  • Maintaining delivery momentum
  • Life-cycle perspective
  • Communication skills
  • Making a process work
  • Planning
  • Financial management
  • Commercial management

Delivery format

The course is delivered as follows:

  • Online delivery via MS Teams
  • Regular breaks during training

We encourage you to turn on your camera, however this is not a mandatory requirement. If you have any learning requirements, please contact us before the course begins.

Additional information

Once you have registered, you will receive a confirmation email from us. There may be additional information contained within the email. The course joining instructions will be issued one week before the course start date to your registered email address.

This course is facilitated on our behalf by one of our official delivery partners. You may receive additional information from them prior to or after the course start date.

Explore our learning pathways

The development of digital skills can often be a confusing landscape. Our pathways are not intended to be prescriptive, but rather to illustrate breadth and depth of learning and indicate skills progression across DDaT job roles.

Explore our pathways if you’re looking for inspiration on what to learn next.

What is DDaT?

DDaT means the Digital, Data and Technology profession.


What are the DDaT job families and roles?

What is the DDaT Profession Capability Framework?

It described the digital, data and technology (DDaT) roles in government and the skills needed to do them. Find out more here: Digital, Data and Technology Profession Capability Framework – GOV.UK (

Where can I learn more about DDaT careers and vacancies?

Scotland’s future will be forged in a digital world. A world in which digital skills and technologies will transform our lives. You can learn more about DDaT careers and vacancies within the Scottish Government by visiting Digital, Data and Technology Jobs – Digital Jobs.

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