Business Analyst Practitioners

For practicing Business Analysts working in a public sector setting that are increasingly working towards Agile practices and processes.

Live online

2 Days
Led by: Al Morris

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This online course explores the role, techniques and key skills required for practicing business analysts, working in the public sector. 

The course considers the multi-faceted role of business analysis and aims to increase the delegate’s confidence in their role as a business analyst, working in and towards agile environments with both technical and personal skills that enable a BA to thrive in the public sector.

Who is it for?

This course is for anyone working in the public or third sectors in Scotland and working in a product management, delivery management or business analyst role.

What are the benefits?

By attending the course, you will learn: 

  • The main roles of the business analyst and how this relates to other project roles, T-shaping, and the “specialist” versus the “generalist”.
  • Fundamentals of stakeholder and ecosystem management and the meta skills to hone to improve your practice in this area.
  • The core components of business analysis – data, process, needs and stakeholders; how these relate to your role and improving your practice in these areas.
  • The fundamentals of Agile transformation and how these ways of working relate to public sector business analysis, including the difference between Agile culture, frameworks, lifecycles and tools.
  • Ways to influence and champion culture change as part of Agile transformation.

By the end of this 2 day course you will be able to:

  • Critically assess project context and workplace for Agile maturity.
  • Assess and apply key tools for Agile requirements elicitation and refinement, data and processes.
  • Better understand stakeholders and team members in an Agile environment.
  • Employ techniques to influence culture change in an organisation
  • Apply agile principles and working practices to your own work.

DDaT skills

Skill level: Practitioner

This course develops knowledge associated with the following skills: 

  • Agile Working
  • Digital Perspective
  • Methods and Tools
  • User Focused
  • Stakeholder Relationship Management
  • Innovation
  • Business Analysis
  • Business Improvement Process
  • Enterprise and Business Architecture
  • Business Modelling 

Delivery format

The course is delivered as follows:

  • We are piloting the delivery of this course via our new training platform “Neve” – once you have registered you will receive an enrolment link to access the platform a week prior to the commencement of the course along with further instructions.
  • Regular breaks during training

We encourage you to turn on your camera, however this is not a mandatory requirement. If you have any learning requirements, please contact us before the course begins.

Fees and funding

This course is funded by the Scottish Digital Academy. Please read our terms and conditions and note that a fee may be payable for late cancellation or non-attendance.  

Additional information

Once you have registered, you will receive a confirmation email from us. There may be additional information contained within the email. The course joining instructions will be issued one week before the course start date to your registered email address.

This course is facilitated on our behalf by one of our official delivery partners. You may receive additional information from them prior to or after the course start date.

Explore our learning pathways

The development of digital skills can often be a confusing landscape. Our pathways are not intended to be prescriptive, but rather to illustrate breadth and depth of learning and indicate skills progression across DDaT job roles.

Explore our pathways if you’re looking for inspiration on what to learn next.

What is DDaT?

DDaT means the Digital, Data and Technology profession.


What is the DDaT Profession Capability Framework?

It described the digital, data and technology (DDaT) roles in government and the skills needed to do them. Find out more here: Digital, Data and Technology Profession Capability Framework – GOV.UK (

Where can I learn more about DDaT careers and vacancies?

Scotland’s future will be forged in a digital world. A world in which digital skills and technologies will transform our lives. You can learn more about DDaT careers and vacancies within the Scottish Government by visiting Digital, Data and Technology Jobs – Digital Jobs.

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