This online course explores the role, techniques and key skills required for practicing business analysts, working in the public sector.
The course considers the multi-faceted role of business analysis and aims to increase the delegate’s confidence in their role as a business analyst, working in and towards agile environments with both technical and personal skills that enable a BA to thrive in the public sector.
We will pilot the use of a new learning application called Neve – your feedback will be welcomed throughout the course.
You will learn:
The many roles of the Business Analyst and how this relates to other project roles, T-shaping, and the “specialist” versus the “generalist”.
Fundamentals of stakeholder and ecosystem management and the meta skills to hone to improve your practice in this area.
The core components of business analysis – data, process, needs, and stakeholders; how these relate to your role, and improving your practice in these areas.
The fundamentals of Agile transformation and how these ways of working relate to public sector business analysis, including the difference between agile culture, frameworks, lifecycles and tools.
Ways to influence and champion culture change as part of Agile transformation.
Course Aims and Objectives
By the end of this course you will be able to:
Critically assess project context and workplace for agile maturity.
Assess and apply key tools for agile requirements elicitation and refinement, data, and processes.
Better understand stakeholders and team members in an agile environment.
Employ techniques to influence culture change in an organisation.
Apply agile principles and working practices to your own work.
For practicing Business Analysts working in a public sector setting – normally with a minimum 6 months experience .
Joining instructions will be issued a few days before the course start date. These will be issued directly via This is Milk.
The course will be delivered on 24 and 29 October and supported via the Neve application. A maximum of 1 hour per day will be spend in virtual collaboration between the hours of 10am and 3pm.